Privacy Policy

PRIVACY POLICY
LAURA GEORGE LPC

Effective date: September 27, 2025

Who I am
I am Laura George, Licensed Professional Counselor. I provide virtual therapy to adults located in Colorado through Insightful Intervention P.C., doing business as Laura George LPC.
Website: https://laurageorgelpc.com
Phone: 303-578-6325
Email: [email protected]
Address: 18121 E. Hampden Ave Suite C-122, Aurora, CO 80013

Scope
This policy explains how I handle information collected through my website, contact and booking forms, and SMS. Clinical services and medical records are handled in a separate secure partner portal with its own privacy terms. The website does not store clinical records and does not route Protected Health Information through email or SMS.
Information I collect:

Information you provide on the website
• Contact form details such as name, email, phone, and a short message.
• Appointment request details needed to help schedule the first session.
• SMS consent when you opt in through my form.

Information collected automatically
• Technical data such as IP address, device type, and pages viewed.
• Cookies that support basic site functions and analytics.

SMS program records
• Opt in and opt out events, message logs, timestamps, and your phone number. Stored for compliance and to manage preferences.

How I use information
• Respond to inquiries and provide scheduling support.
• Send one-to-one SMS for coordination, reminders, and follow ups.
• Improve site performance and content using aggregated analytics.
• Meet legal and regulatory requirements.
SMS terms inside the Privacy Policy
• Purpose. One-to-one scheduling, reminders, and coordination. No marketing.
• Frequency. Message frequency varies.
• Fees. Message and data rates might apply.
• Commands. Reply STOP to opt out. Reply START to resume. Reply HELP for help.
• Links. Messages might include links to the secure partner portal and to the website.
• Sharing. I do not sell or share mobile numbers with third parties for marketing.
• Records. I retain opt in and opt out records and message logs for compliance.
• Emergencies. SMS is not for emergencies. For mental health emergencies call or text 988. For life threatening emergencies call 911 or visit the nearest emergency room.

Cookies and analytics
• I use privacy friendly analytics to understand traffic and improve the site. I do not build advertising profiles.
• Control cookies through your browser settings.

Legal bases and retention
• I process information to deliver requested services and meet legal duties.
• Contact form entries and SMS consent logs are kept as long as needed for service and compliance, then deleted or anonymized.

Sharing of information
• Vendors. I share limited information with service providers that support hosting, analytics, forms, scheduling, and SMS. These vendors act on my behalf under written agreements.
• Law and safety. I disclose information when required by law or to protect rights and safety.
• I do not sell personal information.

Security
I use administrative, technical, and physical safeguards appropriate for a small healthcare practice. The website keeps clinical communications out of email and SMS and directs sensitive information to the secure partner portal.
Your choices
• Opt out of SMS at any time by replying STOP.
• Contact me to update your contact details.
• Use the phone number to schedule if you prefer not to submit forms.

Children
My services are for adults. The website is not directed to children under 13.
Geographic scope
I serve adults located in Colorado. The website is controlled from Colorado and is intended for use by patients residing in Colorado, United States.
Changes to this policy
I update this policy when needed. The revised date at the top of this page shows the latest version. Your continued use of the site after changes means you accept the updated policy.

Contact
Questions about privacy
Email: [email protected]
Phone: 303-578-6325

HIPAA NOTICE FOR WEBSITE AND SMS
The website and SMS are for scheduling and coordination only. Do not send Protected Health Information through the website or by text. For private clinical details use the secure partner portal or call 303-578-6325.

For mental health emergencies call or text 988. For life threatening emergencies call 911.